FAQ

The "Frequently Asked (and Occasionally Screamed)" Questions

Welcome to the Geeks TCG Help Desk. Since we’ve spent years in the kitchen and out in the field, we know that if you don't provide clear instructions, someone will try to put a holo-foil in the microwave. Don't do that.

Read on for the answers to the mysteries of the universe (or at least your order status).

Shipping & "The Goods"

  • "How do you pack your cards? Are they safe?" Mate, we’re trade-qualified. We treat your cards better than a 5-star eye fillet.

    • The $5.00+ Standard: If a card is worth more than a cheeky meat pie ($5.00 AUD), it goes straight into a Toploader.

    • The $39.00+ VIP Treatment: If you’ve pulled an absolute banger worth $39.00 AUD or more, we graduate it to a One Touch magnetic holder. We don't mess around with "she'll be right" packaging.

  • "I live in the city, can I skip the postie?" Too right you can. While we're based out in regional Victoria, we’re often bouncing around the smoke. We can offer Melbourne CBD pick-up by arrangement. Just shoot us a message before you order so we can make sure we’re actually in town and not stuck behind a tractor on the Goulburn Valley Highway.

The Whatnot & Content Crossover

  • "Can I buy sealed booster boxes or packs here?" Nah, we don't do standard retail sealed stock. Everything you see on this store is singles territory—cards we've personally ripped, handled with care, and logged into inventory.

  • "Wait, so where do I go if I want to rip packs with you?" Catch us live on Whatnot! That is our exclusive home for live rip-and-ships. If you want the thrill of the live pull, hit the link in our bio, jump into the stream, and watch us crack 'em live. What we pull there goes straight to you; what we crack off-camera ends up as singles here.

  • "Is this the same bloke who reviews the bags and tech?" Guilty as charged. If you see a card being handled with the same intensity as a DJI drone or a fountain pen nib, that’s us. We bring that same "tech-spec" obsession to TCG grading and inventory.

  • "Can I trade my old camera gear for TCG packs?" Look, it’s a tempting offer, but unless that camera can accurately predict a secret rare pull, we’d prefer to stick to cards or cold hard dollarydoos.

Returns & Regrets

  • "I didn't get the card I wanted on the Whatnot stream. Can I have a refund?" That’s not how the heart of the cards works, Champion. You buy the slot or the pack, the Universe decides the contents. If we could guarantee a Charizard in every sleeve, we’d be retired on a private island with a lifetime supply of Lamy ink.

  • "My package arrived and it looks like a wombat sat on it. Help?" If the courier has used your mailer for footy practice, take photos immediately and contact us. We pack things to survive a minor apocalypse, but even a Toploader has its limits against a 20-tonne delivery truck.

Miscellaneous Geekery

  • "What's with the obsession with 'Maze of the Master'?" Let’s just say we’ve opened enough of it lately to legitimately corner the local market. If you need singles, we’ve got more stock than a regional bakery has vanilla slices.

  • "Do you guys buy bulk?" Not right now. Our shelves are currently bursting at the seams with our own pulls, so we aren't taking in outside bulk or collections at this time.

Still confused? If your question wasn't answered here, head over to our Contact Page and send a raven. Or an email. Emails are usually faster.